Frequently Asked Questions
Everything you need to know about our professional-grade cookware and services.
What is the warranty on Viking Culinary products?
Most of our professional cookware and cutlery lines come with a limited lifetime warranty against manufacturing defects to ensure the highest standards of culinary performance.
Are Viking pans compatible with induction cooktops?
Yes, many of our collections, including the 3-Ply and 5-Ply professional stainless steel series, are specifically designed with magnetic stainless steel bases for full induction compatibility.
How should I clean and maintain my stainless steel cookware?
We recommend hand washing with warm soapy water to maintain the mirror finish. For stubborn stains, a specialized stainless steel cleanser or a mixture of vinegar and water can be used.
What is your return policy for kitchenware?
We offer a 30-day return policy for unused items in their original packaging. Please contact our support team to initiate a return authorization for any home or professional product.
Do you offer international shipping?
Currently, we ship to all 50 U.S. states and Canada. Shipping rates and delivery times vary depending on your location and the weight of the culinary sets ordered.
Is Viking Culinary cookware PFOA and PTFE free?
Yes, our non-stick collections utilize advanced coatings that are PFOA and PTFE free, providing a safe and healthy cooking surface for your home kitchen.